Find Your Voice
Boston Debate LeagueWatch the video
Students in the Boston Public School system are a diverse group of thoughtful, ambitious, and talented young adults. While many have experienced negative influences in their lives, the Boston Debate League has helped the students thrive by motivating them to seek out new challenges and empowering them to realize their dreams.
State Street is proud to make these students' lives better through education.
Leading by Example
Employees Who Live Our Values to the Fullest
Our values, “Always Finding Better Ways,” “Stronger Together” and “Global Force, Local Citizen” come from within – literally. They were shaped with the input of our employees through focus groups, interviews and surveys.
But creating values is the easy part. Living those values is what matters. That is why twice a year, up to three employees are honored for their commitment to our values. As these employees go through their everyday interactions, they lead by example and inspire the people they work with.
You Can Do It!
Trailwalking around the Globe
Join one of the world's toughest team challenges. Oxfam Trailwalker requires teams of four to walk 100 kilometers on tough terrain in under 48 hours regardless of weather conditions. More than 22,000 people will participate in 15 Oxfam Trailwalker events this year in 12 countries. Together they will raise approximately US $18 million to help overcome poverty and injustice around the world. We are proud to be the global sponsor of Oxfam's Trailwalker and Trailtrekker endurance events.
Learn More: Oxfam Trailwalker
The Wind At Your Back
Hull Lifesaving MuseumWatch the video
The Hull Lifesaving Museum's Maritime Apprentice Program (MAP) provides intensive year-round training for at-risk youth that prepares them for entry-level opportunities in the vibrant Marine Trades Industry in the Port of Boston, Massachusetts.
While the museum helps preserve New England's maritime culture, the apprentice program truly carries forward the region’s lifesaving tradition.
It's a service to others that we are proud to sponsor.
Fostering Education through Global Giving
Our Global Giving Campaign
Education is one of the world's most important resources. It creates opportunity, reverses poverty and transforms cultures. Education can inspire imagination, confidence and tolerance. Simply put, it makes life better.
Education affects all of us in personal ways. That's why we created our Global Giving Campaign, uniting our 29,000 employees to build support for education – the area that matters most to them.
View our Global Giving Campaign infographic to learn why education needs everyone's help.
BUILDING A BETTER BUSINESS
We believe in making decisions that create better outcomes. Being a responsible corporate citizen is not going above and beyond — it is how we operate every day. We do it for our clients, shareholders, employees and communities. We do it because when we work to make the world a better place, we build a stronger business.
about this report
We aim to provide CR information that is timely, material and easy to understand. We report in adherence to the Global Reporting Initiative’s principles and criteria and declare ourselves at GRI’s B+ application level. Environmental Resources Management (ERM) assured the information in both our 2012 CR Report and our 2012 GRI Report.
We aim to create value for all our stakeholders. And we work to communicate with and respond to each stakeholder group. In 2012, we held our first in-person stakeholder engagement meeting. This was just one of the ways we collected feedback to influence our CR report and future planning.
We strive to achieve excellence for all of our stakeholders. And we are proud to receive a variety of awards and rankings recognizing our position as a leader in CR.
- About this Report
Equality @ WorkWatch the video
We Are Stronger Together
Our Global Inclusion initiative supports over 30 employee networks, including State Street PRIDE, which provides personal and professional development opportunities for the company's gay, lesbian, bisexual and transgender community.
We're proud. Of all our employees.
Dignity is Everything
Women's Lunch PlaceWatch the video
Each day, the Women's Lunch Place provides more than 150 homeless women and their children with hot meals, laundry and shower facilities, and a range of social, educational and advocacy services.
One of those services is the Women's Lunch Place Resource Center, where women can learn to advocate for themselves within the government and legal systems and, most importantly, learn to become more empowered and self–sustaining.
State Street is proud to support the women and children who are working to better their lives at the Women's Lunch Place.
(and Greener!) Buildings
Our commitment to environmental sustainability means better workplaces and brighter communities
Every day we consider the environmental impacts of our decisions. Protecting and preserving our natural resources helps us to increase efficiency, attract and retain clients, save money, and engage employees.
Creating Positive Change
Global Inclusion at Work
We know that by recognizing the individuality of all of our employees, we're leveraging talent and fostering creativity — allowing us to deliver better solutions to our clients in a changing market. Our Global Inclusion Report illustrates the results of these employees' efforts and highlights our future goals for ensuring that each and every employee feels engaged, valued and respected.
- Helping Kids Find Their Voice
- Leading by Example
- Walking the Talk
- Creating Life Changing Experiences
- Fostering Education Through Global Giving
Making Life Better
- State Street Corporate Responsibility 2012 Report
- Equality @ Work
- Empowering Women
- Building Better (and Greener!) Buildings
- Global Inclusion at Work
One person can make a difference.
More than 29,000 people in 29 countries can start to change the world.
The scale and reach of our operations—combined with the passion and focus of our more than 29,000 employees—make us a global force and local citizen in communities around the world. Read the stories of our employees, hear from the organizations we've joined forces with and learn more about the work we're doing to help make life better.
Click here to learn more Corporate Citizenship
Volunteer Stories Learn More
Each year, we recognize employees who go above and beyond in their communities. Below are the employees who were honored for their outstanding public service and volunteerism.
Mark Hamilton sees the value in using volunteerism as a way for employees to feel engaged while making life better in their community. He has acted as Community Support Program (CSP) co-chair since 2012 where he serves as a passionate spokesperson for volunteerism in Hangzhou. Mark has made it a point to recognize employees for their volunteer efforts through providing comments on their Performance Planning & Review (PPR) or sending personal emails to thank them for their efforts. Whether he's visiting local charities, sharing stories about his volunteer experiences at awards ceremonies, promoting various CSP projects and activities to employees, or planting trees in Binjiang, China—Mark is a true leader in Hangzhou's volunteer initiatives.
New York, US
Mark Hunt sets a standard of excellence through his community service efforts. He is an exemplary leader and supports and appreciates his employees for their service to the community. For the past two years, he has led a volunteer group from Internal Fund Services (IFS) to the Annual Autism Family Services of New Jersey Beach Bash where they teach autistic children how to surf. Mark also organized a fishing event in New Jersey to help raise awareness for the Sankara Eye Foundation, an organization that seeks to eradicate curable blindness for people in need of surgery. He encourages his employees to actively participate and volunteer in both of these events. Additionally, he has been proactive in fundraising and collected items for Hurricane Sandy relief efforts which he personally delivered to shelters.
Christine Lohs is a champion for environmental sustainability (ES). As an active member of the EMEA Employee Eco-Advisory Council, Christine plans many green events for employees in the Munich office. She planned and executed a "Green Olympics," which encouraged employees to engage in green activities and record their efforts. As a regular contributor to the ES Community on Collaborate, our internal social media platform, she makes sure her colleagues around the world are informed and enthused about Munich's ES initiatives. She also coordinated a cleaning event with a local fishing organization in Germany, where in addition to the cleanup efforts, she organized a speaker event with the river and fishing organization where employees learned about environmental issues in their own community.
Jo McCaffrey is a five-year volunteer mentor with The Brokerage Citylink, an independent charity providing young people in London, particularly those from economically disadvantaged areas, with a "pathway" of opportunities into employment. Jo designed and launched the State Street Youth Mentoring Program, a collaborative effort with The Brokerage, Corporate Citizenship, Global Human Resources and Talent Management. This program matches gifted and ambitious university students from inner-city colleges and universities with a business mentor from State Street. Jo's passion and enthusiasm has been infectious and as a result of her efforts, more than 700 volunteer hours were recorded at State Street Global Advisors (SSgA) in London, an increase of nearly 50 percent of SSgA's total hours volunteered in 2011.
Lorraine O'Connor has led the Global Giving Campaign in Canada for the past two years. She's done a phenomenal job of organizing the various offices and onboarding the new agencies in Canada. Further to this, she organized and motivated a committee of engaged and driven employee volunteers, who all worked to raise awareness of the campaign. She has successfully run 40 events since the campaign's inception in 2011, always trying new and innovative ways to engage with and reach all employees in Canada. Lorraine has helped establish effective working partnerships with four Canadian agencies including the Boys & Girls Clubs, Junior Achievement, Pathways to Education and United Way.
As co-chair of State Street's Global Outreach Ambassador Council in eastern Massachusetts, Kristen Parsons distributes weekly emails to more than 350 highly engaged State Street employees to promote upcoming volunteer opportunities, volunteer release days and our Matching Gift Program. Kristen is a member of the Strong Women, Strong Girls Boston Advisory Council and helps this nationally recognized, multi-generational mentoring program in many ways, including organizing collections and drives at State Street. She is also very involved with Cradles to Crayons (C2C), an organization that provides homeless and low-income children with the essential items they need to thrive at home, at school and at play. Kristen serves as a champion volunteer by leading volunteer groups in C2C's outfit station to provide children in need with a week's worth of clothing.
Deval Shah demonstrated exceptional leadership throughout our most recent Global Giving Campaign (GCC). Despite a last minute change in the partner agency, the Bangalore team, under Deval's leadership, displayed amazing team work through their participation in volunteer initiatives. Deval helped bring three offices in Bangalore together as one unified team to participate in several volunteer activities with a local school. Because of his efforts, we saw a 10 percent increase in employee participation in Bangalore from the 2011 GCC, which is credited to Deval's enthusiasm and dedication.
Guernsey, Channel Islands
Andrew Thompson leads by example and, as a result, his active involvement with charities encourages his colleagues to follow. His positive influence extends outside his immediate reporting lines with many employees outside of his business area giving their time to volunteerism. He is involved with a number of charities including Every Child a Future, which helps children from low social-economic backgrounds break the cycle of illiteracy by listening to them read. He is an active participant in London's Community Support Program (CSP) initiatives where, among other fundraising efforts, he has raised money for local charities by organizing swim marathons and cycling events. Andrew recognizes that the skills developed when volunteering–such as teamwork and sensitivity to one's surroundings–are directly transferrable to the workplace. He encourages participation through sheer enthusiasm and energy.
Serving as the Community Support Program chairman for Tokyo since 2011, Masaru Yamazaki is a role model and ambassador of volunteerism in Japan. His influence spans beyond his own office as he's increased volunteer participation in both the Yokohama and Fukuoka offices. Among his many achievements, Masaru has demonstrated incredible dedication to organizing and sustaining large numbers of employees to volunteer and support relief and rebuilding efforts following the Tohoku earthquake. He has also led projects for employees to write and send birthday cards to orphans at Ichiryu-kai, a social welfare organization that aims to help those in disadvantaged situations.
Hangzhou Community Support Program Committee
The Hangzhou Community Support Program (CSP) Committee has been recognized as a corporate social responsibility leader in China for their impressive efforts in grant making, volunteerism and sustainability. They were recently recognized with an Honorable Mention from the American Chamber of Commerce in Shanghai for their involvement with social responsibility in the Community Involvement Award. The committee has established strong relationships with various local non-profit organizations in which Hangzhou's energetic and committed employees frequently volunteer. This culture of service starts from the top as Hangzhou's senior management strongly supports the CSP. The CSP's exemplary service projects include The Go Green Group in Hangzhou, which organized five activities, established connections with two local environmental sustainability organizations and provided close to 100 volunteers and 339 total volunteer hours.
Social Investments Learn More
Joining Forces with 575 Organizations To Build a Better World
Enviromental Sustainability 2020 GoalsLearn More
Apply for a Grant from
CR Policy Statement
State Street's strong commitment to social and environmental responsibility and our belief in giving back to the communities in which we live and work are critical to our long-term success. We recognize that sustainable growth comes from operating with absolute integrity and in a way that respects our shareholders, clients, employees, communities and the environment. We are committed to the principles of sound governance and to helping our clients succeed. We are dedicated to ensuring a global and inclusive workplace where employees feel valued and engaged. We believe we have a responsibility to enrich our communities, and to be a leader in environmental sustainability, both in the way we carry out our operations and in the products and services we offer.
Corporate Environmental Sustainability Policy Statement
State Street is committed to being a leader in environmental sustainability, both in the way we carry out our operations and in the products and services we offer. Environmental sustainability at State Street means conducting our business in a manner that acknowledges, measures and takes responsibility for our direct and indirect impact on the environment. This means that we will conserve energy, dispose of waste responsibly, and reduce pollutants and other byproducts our activities may generate. It requires that we abide by all relevant laws and regulations, and seek continued improvement in reducing our environmental impact. By conducting our business in this manner, we align our long-term success with the earth's ecological well-being and create enduring benefits for our shareholders, clients, employees, and the communities in which we live and work.
Human Rights Statement
State Street Corporation is committed to providing a work environment that emphasizes respect for the dignity of all our employees. We maintain policies designed to comply with local laws concerning employment and individuals' rights in every country in which we operate. Our commitment to an inclusive, safe and ethical workplace is included within the provisions of our Employee Standard of Conduct and across our human resources policies. We do not tolerate corruption, discrimination, harassment, or forced or child labor in any form. We support fundamental principles of human rights, such as those adopted in the United Nations' Universal Declaration of Human Rights. We believe that upholding these principles is an important component of our culture and values.
Corporate Climate Change Statement
State Street is committed to being a leader in environmental sustainability. In line with that commitment, we believe it is appropriate to recognize, evaluate and address the potential risks presented by climate change, as they may relate to the operation of our business and affect our core constituencies: shareholders, customers, employees, and the communities in which we operate and live.
State Street has developed clear goals to manage the effect of our operations on the environment, with particular regard to the risks of climate change. We regularly measure our progress against these goals. More broadly, and consistent with our commitment to leadership, we promote awareness of environmental and climate issues with our employees and other stakeholders, while also taking an active part in the public dialogue on issues of environmental sustainability.
State Street Foundation, Inc.
In 1977, State Street established the State Street Foundation, a tax-exempt organization, to provide support for the less advantaged in the communities where we live and work. In 2007, the Foundation was incorporated to enhance our ability to make grants to qualified non-US nonprofit and charitable organizations; its financial statements are independently audited. Although we do not follow a formulaic approach to fund the Foundation, our goal is to direct at least 1 percent of State Street’s pretax profits to the Foundation, and we have achieved that goal over the past three years. In 2011, State Street contributed $20.5 million to the Foundation, providing funding for our strategic grantmaking, disaster relief and employee workplace giving programs, including Global Giving and Matching Gift.
Energy Star and ISO 14001 Site Certifications
We believe our environmental practices have a positive impact on the environment and a direct effect on our ability to attract and retain clients, on our efforts to operate cost-effectively, and on our long-term sustainability. We launched an Environmental Management System (EMS) in 2006, and updated it in 2010, to formally monitor and track our direct impact through energy and water usage, paper consumption and recycling. As part of the EMS, State Street has achieved ISO 14001 certification for key locations in London, Dublin, Edinburgh and its headquarters in Boston. We have a carbon emissions reduction plan in place that includes increasing energy efficiency, purchasing green power and reducing energy usage. State Street’s Environmental Sustainability (ES) program is overseen by the executive-level CR Committee and supported by an ES Working Group and the Office of Environmental Sustainability.
Senior Associate, State Street Global Services, Quincy, US
This past year Dianne Murphy worked to convert a major new client to State Street. This involved reconciling balance discrepancies for more than 55 funds from the prior custodian. Originally Dianne planned to work on this project with another team member. When her colleague was called to work on another project and unable to partner with her on this large initiative, Dianne did not let this slow her down. She worked nights and weekends for two straight months to ensure that the project was completed successfully and on time.
Dianne's work reinforces that we're stronger together. To onboard this new client she needed to work across four departments to bring all of the pieces of the project together.
She is always finding better ways of doing business and can be counted on to lend her technical expertise and problem solving skills to all that she does. It is these characteristics that made the success of this project possible and make Dianne such an important part of her team.
Officer, State Street Global Services, Frankfurt, Germany
Andreas Maas is dedicated to providing exceptional service — not just to his department but to our entire organization.
Andreas demonstrates an in-depth understanding of the processes and related functions within his department and is the resident expert of the internal Collateral Management Workstation (CMW). He oversees enhancements to the system that improve the way we do business.
Over the past year, Andreas developed an improvement that enhanced reporting functionality for his department. He also helped to launch a new program that decreases the amount of emails his team will need to send and creates more secure communications to clients.
Andreas shares his expertise with colleagues globally by reviewing and providing feedback to new CMW enhancements. His work shows that we are stronger together as he collaborates with colleagues and departments around the globe to initiate changes that enhance efficiency, reduce risk and increase client satisfaction.
Senior Associate, State Street Global Services, Hong Kong
Christine Mok embraces change and is a champion of helping to implement new programs and systems in the Hong Kong office. Her high-learning aptitude is key in helping the team to excel in our ever-changing industry.
Recently she helped a client in Hong Kong to become the first to use a compliance system new to her team. She not only learned how to use the new system and trained others on how to use it, but her work makes it possible for other clients in Hong Kong to use this system in the future.
Christine is always finding better ways of doing business. Last month she identified a possible solution to resolve an existing issue for her team in performing compliance checks. She initiated a project working group and began to meet with key stakeholders to discuss possible solutions to the issue.
She also shows that we are stronger together by mentoring teammates and colleagues in their career development — some of whom credit Christine with recent promotions, awards and job transitions.