Insurance companies are on a journey. Driven by a difficult investment environment, the fallout from changing demographics and the impact of increased regulation, insurers are contemplating a fundamental shift in how they do business. To build a sustainable path to growth, they must successfully navigate the challenges facing the industry today.

Featuring data from the
2013 State Street Insurance
Survey conducted by the
Economist Intelligence Unit during April 2013

This journey is not a choice. For tomorrow's insurers, business optimization must move from pure cost cutting to making strategic IT investments, using data more effectively and outsourcing non-core activities. Some companies will struggle with the scale of change required; the winners will be those who can embrace change and drive their business forward.