SM: There's a lot that still needs to be done, I think. It takes a while for the established approach of GPs selling things to an institutional investor base to be repurposed in a way that's suitable and works for retail investors. Product design and innovation need to be able to provide retail investors with higher levels of protection, capital preservation and greater transparency than what is provided for institutional investors who GPs typically deal with directly. For example, we’ve provided a structure where retail investors can gain exposure to private credit but with an equity buffer or reserve, giving them a stepping stone into a private credit market without taking the first dollar of risk of the portfolio. With private markets being less well established for retail, the education and transparency piece is much more important.
It’s making sure that these products are as advertised — if it is illiquid, it's called that (the label matches the product). And solutions should be offered that give people the ability to manage a retail portfolio without having to take multi-year or decade-long bets on individual managers or products, which is sometimes a pitfall of private markets.
KM: We’re getting questions on how to think about product structuring and the types of partnerships traditional managers should be considering to help them offer access to private markets. Then, of course, there are questions around operations and operating models to support this, as well as distribution. Most private markets asset managers are not as used to this channel, so there's a learning curve in terms of how their distribution team is organized. And this also goes to the supporting tech behind the sales organization, such as whether or not their CRM is structured in the right way.
On the wealth management side, one of the biggest struggles is combining semi-liquid structures with the more traditional liquid structures, and how with the right tools advisors are able to do things like rebalance and review portfolios, accounting for the different levels of risk in doing so.
PBN: Exciting innovations have started emerging within open-architecture platforms that make access to private market strategies more seamless. For example, we recently partnered with a European brokerage platform to offer its clients exposure to one of our evergreen funds through a fractional tokenization structure.
But innovation alone is not enough. As private markets become increasingly accessible to individual investors, it is essential that we as GPs are transparent and take responsibility for education. Intermediaries need to be educated on how private markets differ from investing in the stock market or in ETFs, and what that means for end investors. In particular, individual investors need to understand the implications of lower liquidity, defined redemption windows and the need for a long-term investment horizon — typically at least five years.
JGG: Most products remain siloed by asset class and are designed for institutional investors. Many retail investors care about ease of investment and outcomes, without detailed knowledge of asset class characteristics. Innovation needs to focus on delivering consistently positive returns, income and diversification within a single, accessible and liquid wrapper.
To scale retail participation, modernization is needed across product design, technology, distribution and transparency — with solutions that look and feel like what retail investors already trust, even if the underlying assets are complex.
Gautham Ratnakar (GR): We believe the wrappers suitable for retail investors to access private markets are already available. More innovation needs to happen more around the broader private markets infrastructure and the ability to move beyond products to focus on asset classes. Whether it's through model portfolios, another Separately Managed Account (SMA) vehicle or private ETFs, it's the usability and explainability of the asset class within that vehicle. Traditionally, the industry has been on quarterly, or even annualized, reporting cycles. As you think about retirement, you need to go into daily valuations with better liquidity management and governance. So today, the infrastructure is not there yet, and we see retirement recordkeepers and fund service providers looking at new service models for commingled, multi-asset products in unitized, daily valuation vehicles.
SD: One thing that must happen is that access has to be less expensive. In the United Kingdom, for example, individual investors all the way down to the retail level can access all sorts of private market investments via a digital platform, for far less than you can here in the United States. So, I do think it's evolving and it will continue to change rapidly. But currently, from what I have seen, there are often still far too many fees involved in accessing private market investments, which is going to make it difficult for them to compete with public market returns.