Steve Nazzaro

Stephen Nazzaro

Steve Nazzaro is executive vice president and the chief operating officer for Global Delivery North America. In this role, Steve partners with colleagues from both our client facing teams and operations groups to ensure our goals align with our clients’ and we can more effectively deliver service excellence. He also oversees the implementation and execution of the Global Delivery strategy and transformation efforts. Prior to this role, Steve was a client executive, responsible for managing the end-to-end servicing and relationship management for some of our largest, most complex global financial institutions. He is also responsible for Transfer Agency and  the Wealth Manager Services businesses. Steve serves as a member of the State Street Operating Group, a high-level governance forum constituted to manage and drive execution and oversee performance.

Steve has more than 34 years of experience at State Street. He began his career in 1986 and has held various leadership roles across the accounting and operations divisions, servicing our mutual fund, mid-market pension and defined contribution businesses. He was instrumental in the formation of both the Specialized Trust Services and Defined Contribution Services divisions. In 2001, Steve left State Street for two years to serve as a senior vice president and chief operating officer in Securities Finance at Brown Brothers Harriman.

Steve rejoined State Street in 2003 as a senior vice president and department head for Strategic Operations and Strategy, where he led cross-divisional initiatives aimed at the redesign of operations and established the global shared services model. In this role, he provided program management leadership for the Operations Council and coordination of all communications to ensure broad awareness of State Street’s operational goals and programs. Steve became an executive vice president in 2012 after assuming ownership of the wealth manager services business, and ultimately, our Institutional Investor Services group, which included asset owner clients across the United States, Canada and Latin America with defined contribution and defined benefit plans. In July 2017, he transitioned into his current position.

Steve is the chair of the board of directors at his alma mater, Archbishop Williams High School in Braintree, Massachusetts.

Steve holds a Bachelor of Science degree in finance from Suffolk University.