Perspectives

2020: Resetting Growth and Reviving the Economy

The COVID-19 pandemic forced widespread changes in business operations for insurers globally and they had to take measures to refresh their growth and revive the economy.

February 2021

Insurers had to reimagine their business models, explore options to increase efficiencies, and focus on diversification and risk management amid COVID-19. The crisis worked as a catalyst in the industry, where initiatives and transformations that were once envisioned are now a reality.

In this conversation, James Redgrave, our head of EMEA Insights at State Street, Dominique Clair, chief executive officer at Generali Investment Holdings, and Jörg Ambrosius, our EMEA head at State Street, talked about how insurers took bold steps to redefine their business priorities and the future of the industry. They discussed that although markets remained unpredictable, insurers focused on alternatives, looked for scalability and reinforced the ability to maintain better control of their entire value chain.

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