Insurance Services

From Transition to Transformation

What are the long-term trends in the insurance industry that are likely to emerge this year?

October 2020

The insurance industry has long been poised for transformational changes with a clear focus on overcoming technology challenges, improving operations and mitigating risk.

The COVID-19 crisis pushed the industry headlong into these transformations that the industry has been contemplating for long. As markets begin to recover and economies open up, we expect a number of long-term trends in the insurance industry to unfold. From workplace practices and business operations, to new tools and technology, the experiences of the last several months will bring an accelerated shift in insurers’ investment philosophy.

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