Operational Resilience

Outsourcing: Separating Fact from Fiction

As institutions look to make their organizations more effective and efficient, we explore the next generation of operating models for the investment industry.

September 2020

At its core, our industry is built on strong relationships, the prudent management of risk and the ability to adapt to rapidly changing circumstances.

The key question now, however, is can we build on the lessons learned in 2020 and lock in higher levels of efficiency over the long term?

For institutions considering whether more external support is needed for their business, we address the common perceptions around outsourcing, which we believe recent events have shown to be outdated. As we consider what the next generation of operating models for the investment industry will look like, we draw examples from across our institutional client segments.

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